Option 1: Delete inside the app (fastest)
- Open the Tripxcursion app and sign in.
- Go to the Profile tab.
- Tap Delete account and confirm.
Your account and data are deleted immediately. This cannot be undone.
Option 2: Request deletion without the app
If you no longer have the app or cannot sign in, email us from the email address linked to your Tripxcursion account:
Or write to hello@tripxcursion.com with the subject "Delete my Tripxcursion account". Include the email address on your account and how you sign in (email or Google). We may ask you to confirm the request from that email address to protect your account. We will delete your account and data within 30 days and confirm by email.
What gets deleted
- Your sign-in account (email/password or Google sign-in link)
- Your profile: name, email, photo and currency preference
- Your trips and saved trips
- Your travel mood history, including places marked "Not for me"
- Your group-trip memberships and private budget inputs
- Your push notification token
If you are the organiser of a group trip, that trip is cancelled for all members and their private budget inputs for it are deleted too.
What may be kept
- Your deletion request email and our reply, kept as a record that we handled your request.
- Any information we are required to keep by law (for example purchase records, if paid features are introduced in future).
We do not keep your trips, location history or budgets after your account is deleted.
Before you delete: subscriptions
Tripxcursion is currently free. If you ever buy a subscription, deleting your account does not cancel it. Cancel it first in Google Play (Play Store > Profile > Payments & subscriptions) or on iPhone (Settings > your name > Subscriptions).
Delete some data without deleting your account
- Saved trips: remove them from favourites in the Saved tab.
- Group budgets: delete your budget or leave the group from the group trip screen.
- Location: turn off location access in your device settings.
- Waitlist email: use the unsubscribe link in any email, or email us to remove it.
- For anything else, email hello@tripxcursion.com and tell us what you would like deleted.
Read more in our Privacy Policy.